Privacy Policy
This Privacy Policy describes how Luxe Knitwear, Inc. (“Luxe Knitwear”, “we”, “our”, or “us”) collects, uses, and shares your personal information when you use our website, luxe-knitwear.com (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
- Personal Data: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- First name and last name
- Email address
- Phone number
- Shipping and Billing address
- Payment information (processed securely by our payment partners)
- Order history and preferences
- Usage Data: We automatically collect information on how the Site is accessed and used. This Usage Data may include details such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Site and hold certain information to enhance your experience. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
Luxe Knitwear uses the collected data for various purposes:
- To process and fulfill your orders, including shipping and customer service.
- To communicate with you, including sending order confirmations, updates, and marketing communications (where you have opted in).
- To improve and personalize your experience on our Site.
- To monitor the usage of our Site and detect technical issues.
- To comply with legal obligations.
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third-party service providers to facilitate our service, such as payment processors, shipping carriers, and email service providers. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also disclose your Personal Data where required to do so by law or in response to valid requests by public authorities.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us through our Customer Care channels.
Data Security
The security of your data is important to us, and we strive to use commercially acceptable means to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Links to Other Sites
Our Site may contain links to other websites not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact our Customer Care team.